I Am an Elite Frequent Flyer

Since the late 1980s, I’ve flown a few hundred of thousands of miles. However, I almost always pick an airline based on price/schedule instead of brand loyalty. As a result, I currently have a free ticket on a half-dozen different…

Airlines, Attention Consumption and Noise-Canceling Headphones

On almost every flight, I’m reminded of how airlines do not try to avoid unnecessary consumption of passengers’ attention. Some of this is the fault of the FAA, which requires various announcements and disclosures. Other consumptions presumably are attributable to…

The Ubiquitious Internet, Part 2

Car camping is down 28% since 1998. Backpacking down 33% in the same period. How to stimulate interest in these activities? Some campground operators think they have found a solution: offer wireless Internet connections at the campground. I’m a big…

JD Power Survey on Hotel Satisfaction

JD Powers released its survey of hotel satisfaction. A couple of paragraphs caught my eye: “While many brands push the envelope to introduce new amenities and innovations such as satellite radio or Internet check-in, the study finds that brands that…

Chicago Tribune Lauds Milwaukee

As Christine points out, there’s something pretty radical about a Chicago paper lauding Milwaukee, as the Chicago Tribune did today (free registration required). Milwaukeeans have a love/hate relationship with Chicago. Milwaukeeans tend to have an inferiority complex but also disparage…

The Ubiquitous Internet

On my recent travels, I found that many hotels are now offering Internet access for free–not the high end hotels, where they charge for everything, but the 2-3 star hotels that need some marketing hook to pack the rooms. I…

Travel Plans

Every Milwaukeean has their favorite time to escape the crummy weather. For some, it’s January and February when the weather is the coldest and the days are the darkest. For others, it’s March, when other places are experiencing Spring and…